Privacy Policy
Last Updated: September 2, 2026
1. Overview
CloudReliever ("we", "us", or "our") is dedicated to protecting your privacy. This Privacy Policy explains what information we collect when you visit our website, register for our early bird VIP waitlist, or interact with our services, and how that information is handled.
By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information directly from you when you submit our waitlist form, as well as limited technical telemetry through our analytics partners when you navigate our site.
A. Information You Provide Directly (Waitlist Signup)
When you join our early bird waitlist, we collect the following details:
- Full Name (Compulsory): To identify and personalize your early access pass and communications.
- Email Address (Compulsory): To send your launch access link, status updates, and priority notifications.
- Phone Number (Optional): To provide optional SMS reminders or direct onboarding assistance if requested.
- Company Name (Optional): To understand team/business requirements and prepare multi-user support for your organization.
Form Processing Partner: Splitforms
Our waitlist submissions are securely processed using Splitforms (splitforms.com). Data submitted via the waitlist form is securely transmitted to our backend account on Splitforms for lead management and notification delivery.
B. Analytics & Telemetry Data
To analyze visitor traffic, diagnose technical issues, and improve the user experience, we utilize two analytics tools:
1. Google Analytics (GA4)
We use Google Analytics to measure website traffic, user interactions, geographic location (country/city level), browser characteristics, and device types. Google Analytics uses cookies to distinguish unique users and collect pseudonymous session metrics. You can learn more about how Google processes data by visiting Google's Privacy Policy.
2. GoatCounter
We use GoatCounter, an open-source, privacy-first web analytics service. GoatCounter does not use tracking cookies, does not store personal data, and does not track users across websites or sessions. All metrics collected by GoatCounter are strictly aggregated and anonymous.
3. How We Use Your Information
We use the collected information for the following legitimate business purposes:
- Reserving Early Access: Reserving your priority spot for the 3 Months Free access pass and launch.
- Communication: Sending launch announcements, product updates, and verification emails regarding your CloudReliever account.
- Product Improvement: Evaluating aggregated site performance, user engagement, and interface usability.
- Security & Abuse Prevention: Detecting spam, fraudulent signups, and unauthorized access attempts.
4. Cookies and Tracking Technologies
Our website uses limited cookies and browser storage technologies:
- Local Storage: We use your browser's local storage to remember your waitlist registration on your device so you are not repeatedly prompted to submit the form.
- Google Analytics Cookies: Used by Google to record anonymous usage patterns. You can disable or reject cookies via your browser settings or install the Google Analytics Opt-out Browser Add-on.
- GoatCounter: Operates entirely cookie-free with zero persistent tracking identifiers.
5. Data Sharing & Third-Party Processors
We do not sell, rent, trade, or monetize your personal data. Your information is only shared with third-party service providers who assist us in operating our website:
- Splitforms: For form submission handling, webhook integrations, and lead storage.
- Google LLC: For aggregated web performance telemetry.
- GoatCounter: For privacy-respecting page view counters.
All third-party providers are obligated to protect your data in accordance with applicable data privacy regulations.
6. Data Security & Retention
We implement industry-standard SSL/TLS 256-bit encryption for all data in transit across our website and APIs.
Waitlist registration details are retained until the official product launch and subsequent beta onboarding phases, or until you request deletion of your information.
7. Your Rights & Choices
Depending on your jurisdiction, you have the following rights regarding your personal information:
- Access & Portability: You may request a copy of the personal details we hold about you.
- Correction & Update: You may ask us to update or correct inaccurate details.
- Deletion ("Right to be Forgotten"): You may request that we permanently delete your email address and waitlist registration from our databases.
- Opt-Out: You may opt out of future launch emails by clicking the unsubscribe link in any email we send or by contacting us directly.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
Email: nishant@cloudreliever.com